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You need a South African Police Clearance Certificate (PCC) — for a visa, work permit, immigration application, adoption, or overseas job offer — and you’ve probably already discovered the problem: applying yourself through SAPS means joining a bulk queue with provincial sorting delays, and no real way to track where your file is. That’s the gap we close. We hand-submit your application directly at the Criminal Record Centre and follow up on it in person, daily, until it’s issued — typically within 7 working days.
A Police Clearance Certificate is an official SAPS document confirming whether you have a criminal record in South Africa. It’s most commonly required for:
- Visa and immigration applications (work, study, permanent residence) Employment — especially overseas roles, government positions, and regulated industries
- Adoption applications
- Applications for foreign citizenship
It’s issued by the South African Police Service and, depending on the receiving country, may need to be authenticated further with an apostille or embassy legalisation before it’s accepted abroad.
You can apply for a South African PCC if you currently live in South Africa or have lived here previously — regardless of your nationality. This includes South African citizens living abroad,foreign nationals who spent time working or studying in SA, and expats applying for their next move. If you’re unsure whether your situation qualifies, message us on WhatsApp and we’ll confirm before you pay anything.
Fingerprints — captured on the official SAPS fingerprint form
A copy of your ID or passport
Your completed application form — we send you this, along with a simple checklist, as soon as you contact us Your physical fingerprint form and ID copy need to reach us by post or courier — your 7 working days are counted from the date we receive your complete documents. That said, it’s worth sending us a high-resolution colour scan as soon as you have it: it lets us check everything is correct and complete before the originals arrive, so we can flag any issues (illegible prints, mismatched details) early rather than losing days to a back-and-forth once your file is already with us.
Contact us via WhatsApp or email. We send you the official forms and a simple checklist. Send us a high-resolution colour scan of your completed fingerprint form and ID copy so we can check everything’s in order, then post or courier the originals to us — your 7 working days begin once we have the complete physical documents in hand.
We hand-submit your file at the CRC or DIRCO in Pretoria in person — not through the bulk postal queue. We then follow up daily, in person, to keep your file moving through the system.
The moment your certificate is collected, we email you a high-resolution scan so you can act immediately. Your original is then couriered to your doorstep via DHL Express, anywhere in the world.
R3,000 facilitation fee — this includes your SAPS fees, hand-submission at CRC/DIRCO, daily in-person follow-ups, and a high-resolution digital scan the moment your certificate is ready. If your original certificate needs to be couriered internationally, that’s billed separately based on the DHL quote for your destination. No hidden add-ons, no surprise “urgent processing” upsell once you’ve already paid — the price we quote is the price you pay.
Need your certificate apostilled for use abroad? We also offer apostille facilitation through DIRCO. It’s not required for every destination, so we’ll only recommend it if your destination country actually calls for one — ask us and we’ll confirm before you pay for anything extra.
We target 7 working days, and we back that with a real commitment: if your certificate isn’t issued within 7–10 working days of us receiving your complete documents — and the delay isn’t caused by incomplete or incorrect information on your side — we refund 50% of the facilitation fee. Third-party costs already incurred on your behalf, such as SAPS fees, are not included in the refund.
If you apply directly through SAPS without assistance, your file enters a bulk provincial queue — realistic turnaround is commonly several weeks to a few months, longer again if you’re applying from outside South Africa and relying on postal submission. Because we hand-deliver your file and follow up on it daily in person rather than waiting for it to move through the system on its own, we target 7 working days for our applicants.
Some countries won’t accept a South African Police Clearance Certificate on its own — they require it to carry an apostille or embassy legalisation confirming it’s genuine. If you already have your PCC and need it authenticated for use abroad, see our 7-Day South African Apostille service — the same hand-submission, daily-follow-up approach, applied to legalisation.
SAPS itself doesn’t put an expiry date on the certificate, but most receiving countries and institutions only accept one issued within the last 6 months. Check the specific requirement of whoever is requesting your certificate before you apply.
It depends on the destination country. Countries that are members of the Hague Apostille Convention will generally require an apostille rather than embassy legalisation. If you’re not sure which applies to you, message us and we’ll confirm before you order anything extra.
Yes. Most of our clients apply from abroad. You’ll still need your fingerprints captured on the official SAPS fingerprint form — many South African embassies, consulates, and local police stations can do this. Send us a high-resolution colour scan first so we can check everything’s correct, then post or courier the original to us — your 7 working days begin once the physical documents arrive. We handle everything on the ground in Pretoria from there.
Yes. If your certificate isn’t issued within 7–10 working days of us receiving your complete documents, and the delay isn’t due to incomplete or incorrect information on your end, we refund 50% of the facilitation fee. SAPS fees and any third-party costs already paid on your behalf aren’t included in the refund.
No — we’re an independent facilitation service. We don’t issue certificates ourselves; we expedite the official SAPS process on your behalf through hand-submission and daily follow-up.
Don't wait months for a system that isn't moving. Join the thousands of South Africans who have secured their documents quickly with GetCleared.